Kainama, Mersy Delty, and Andrie Vaisal Salawane. “Analisis Pengaruh Komunikasi Efektif Dan Patient Experience Terhadap Loyalitas Pasien Di Wilayah Kerja Puskesmas XX Ambon : Analysis of the Influence of Effective Communication, Patient Experience on Patient Loyalty in the XX Ambon Health Center Work Area”. Jurnal Forum Kesehatan : Media Publikasi Kesehatan Ilmiah 15, no. 2 (September 10, 2025): 63–67. Accessed September 13, 2025. https://e-journal.polkesraya.ac.id/index.php/jfk/article/view/302.